If you you speak Spanish and have a passion for IT, then you are the one we’ve been looking for!
Imagine a day at Stefanini - Take a look!
- Providing support to users (via e-mail and phone) regarding technical issues;
- Taking matters into your own hands : Logging remotely to the user’s computer and help them solve software and hardware situations;
- Leave some know-how for your team : Documenting the cases that you deal with into the ticketing system;
- Your colleagues are here to help : Escalating problems to the next level of support when necessary;
- Going the extra mile : Help the users with all the necessary information.