Loc de munca: Client Advisor with English – Sibiu - CGS Romania

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

Job Description:

• Provide support to customers, including procedural documentation.
• Assist customers according to the documented procedures and processes.
• Work continuously on a task until completion (or escalate to third parties, if appropriate).
• Prioritize and manage multiple issues simultaneously.
• Establish a good working relationship with customers and colleagues.

Why should you join CGS?)

• Meal tickets.
• Development of communication and negotiation skills.
• Get instant access to incentives and bonuses – financial and non-financial. 
• You will gain a lot of expertise by working with some of the largest companies from various industries.
• We will offer you the opportunity to take your career and your personal development to the next level.
• Join the largest Contact Center and career starter company in Romania.
• Access discounts on a private medical subscription offered by Regina Maria.
• Join a 7card membership, which offers discounts to access the gyms and outdoor activities.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally!

If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

• Are you fluent in English?
• Are you able to work independently and efficiently meet deadlines?
  • Are you available to work afternoon and night shift?
  
  
  Then join our team, we are glad to welcome you!